Our experienced and passionate team is always here to help you.
We’re a not-for-profit community service organisation made up by a diverse group of individuals who work together to ensure we deliver the very best service for our clients.
We believe home is where the heart is and consider it our priority to make your home & business as safe, comfortable and accessible as possible.
Our Board of Management consists of six members (four Executive & two Ordinary) endorsed through relevant declarations and commitments to hold these roles. All Board of Management are encouraged and do attend available training in their legal responsibilities.
We have reviewed our Constitution under the Associations Incorporation Act, 2009 and review this annually to ensure it continues to be relevant;
Our Annual General Meeting is held in October of each year.
Working in the Aged Care and Disability Sector for over 27 years, Shalla has a passion for in the community services.
In 1998 Shalla became part of the East Coast Accessibility Experts team and relishes working with such an experienced, skilled and enthusiastic crew. Shalla is dedicated to providing Independent living solutions for those in the community.
Energetic in everything she does, loves to sing, dance, drum and participate in live theatre. Often spotted on her early morning beach walks admiring the beautiful sunrise and capturing them with her trusty camera.
David stands by his grandfather’s words “No such thing as problems, only solutions”. With over 30 years in the building industry there aren’t many problems David can’t solve.
David has been part of the East Coast Accessibility Experts team for 8 years and enjoys helping people and solving problems.
Whether he’s installing, grab rails, access ramps or full kitchen modifications, David can find the simplest most efficient method.
David says his family is the most important thing in his life closely followed by his love for the great outdoors where he enjoys fishing, boating and camping.
Malcolm is the newest member of the East Coast Accessibility team, appointed to the position of Business Development Manager.
He and his wife moved to Coffs Harbour in 2017 from Canberra, on the way they completed a lap around Australia.
Employed by the Commonwealth Bank for over 30 years, Malcolm then held several roles in management & consultancy for both Government and Community organisations. Recently Malcolm has been assisting people living with a disability secure employment.
Malcolm's excited to once again be working with people to support them maintain their independence in the home and in the broader community.
Greg moved to Coffs Harbour from Broken Hill in 2011 and has completed a number of courses at TAFE, including Certificate IV Web Design and a Diploma in Business Administration.
Greg joined our team in early 2017 as our marketing assistant, bringing a wealth of knowledge in social media and website management to East Coast Accessibility Experts.
In his spare time Greg Likes to collect minerals, enjoys taking photographs and reading Science fiction books.
Having moved around a lot over the years, Michelle has been settled in Coffs Harbour for more than 10 years and plans to stay forever (a move to the South of France running her own cheese business will be dependent on a lotto win.
With a Distinction in a Bachelor of Business (Marketing), four musically talented children and a hugely diverse career (cafes, catering, singing teacher, musical performer, Family Day Carer, Disability Carer to name a few), Michelle has the experience weather any storm for our clients.
Michelle enjoys being part of a story that helps people in need to live the best life they can, even if it’s only in a small way. She enjoys cooking, cross-stitching, travelling, being in nature, laughing with friends & comedy.
Moving from Sydney to Coffs Harbour, Alison commenced working with East Coast Accessibility Experts in December 2013.
With a sharp mind and keen eye for detail, Alison pours her energy into achieving the best possible outcomes for the clients of East Coast Accessibility Experts.
One of the members of our construction team, Daniel was born in Tamworth but now enjoys the coastal lifestyle that Coffs Harbour offers.
Daniel has completed his Carpentry apprenticeship and has been a part of East Coast Accessibility Experts for years.
Daniel successfully completed his Higher School Certificate, Certificate III in Carpentry Building and is currently studying Diploma of Building and Surveying. He’d love to to gain his Certificate IV Clerk of Works.
Outside of the workshop Daniel’s interests include surfing, travelling, camping and fishing.
Married with a young family, Daniel grew up in Grafton and lived in Grafton before moving to Coffs Harbour and joining the East Coast Accessibility Experts team in 2013.
He has been a carpenter for over around 15 years and enjoys working in the building industry. Prior to joining our team, Daniel’s previous work included building new homes, extensions/renovations and bathroom renovations.
Daniel enjoys sport and can be found both watching and playing all types, particularly golf, rugby & cricket.
Always going above and beyond to help and ensure safety of clients within their homes, Daniel loves providing a service for our clients that helps them to safely stay in their homes.
Daniel enjoys that each individual situation creates a diverse and interesting work load each week, whether it building safe access ramps, easy steps, step ramps, grab rails and other house modifications.
Daniel has been a Surf Life Saver in Woolgoogla for well over a decade now, performing numerous rescues.
Born in Melbourne, Victoria, Blake has lived on the Coffs coast for the majority of his life. An experienced and qualified carpenter, Blake has also completed a Cert V in Building and Construction.
Previous work included building new homes, extensions/renovations and bathroom renovations.
Blake enjoys off-shore fishing, motorbike riding, camping, 4wding and taking his two blue heelers (Boss & Meeka) for walks.
"I love helping people and hope I can continue to make a difference in the organisation."
Terry has an extensive history working with public housing having worked for more than thirty years in housing administration, planning and operations.
Experience in policy and planning for state initiatives, working extensively in Sydney operationalising policy in relation to housing services for older people as well as product development.
Terry has post graduate qualifications in Management and Business Planning, Resource Management, Social Science and the Arts.
Donna has over 18 years’ experience working as a Manager of a local HACC funded organisation and shares a passion for supporting local community based organisations in providing quality outcomes for service users.
“Being a Board member of East Coast Accessibility Experts provides me with an opportunity to make a positive contribution toward maintaining ongoing transparency and accountability to the funding bodies, service users and the wider community, and work with others to ensure service strength and viability into the future.”
Paul has worked in the community sector since 1979 when he commenced work as a youthworker in North Queensland.
He is currently employed by Lifetime Connect as a Community Development Coordinator in the Nambucca Valley.
Paul has had an active interest in Home Modifications since 1993, serving on various panels and committees at a state and regional level.
Stephanie has over 20 years experience within local and state government and the non-government sector in management and development positions, with a strong focus on social housing, community programs and development of community capacity.
Stephanie has around 15 years recent experience in management of community housing program planning and administration in a regional state government context.
Stephanie has most recently undertaken some project work to support capacity building in the indigenous community housing sector, and to support the implementation of Local Area Co-ordination of the NDIS
Ken Craig was born and raised in Coffs Harbour. His father was a Gumbaynggirr/Yaegl man and his mother is a Bundjalung woman – he comes from a large family that is one of the oldest in Coffs Harbour.
Ken has dedicated a lifetime to improving housing outcomes for Aboriginal and Torres Strait Islander people across NSW, retiring in June 2015 after 32 years in Public Service. In 2013, in acknowledgement of Ken’s work in the housing sector, he was awarded a Public Service Medal (PSM) by the then Governor of NSW, Marie Bashir.
As the Northern Regional Manager of the Aboriginal Housing Office, Ken was instrumental in leading his team to improve Aboriginal living standards by implementing programs that aim to build the capacity and sustainability of the Aboriginal community housing sector.
Working as an Associate with Moreton Consulting, Ken has also been involved in a number of projects including the Kempsey Aboriginal Ageing Strategy, supporting the Coffs Harbour and District Local Aboriginal Land Council and supporting Many Rivers Regional Housing Management Services Aboriginal Corporation.
Ken has undertaken many professional development activities and his qualifications include a Graduate Certificate in Housing Management and Policy and an Advanced Diploma in Government.
We host all sorts of fun and interactive events & classes. Usually held on our premises, these are a great way to keep active and meet new people.
To view all current classes & events, please click here.
How we helped:
I would like to say that East Coast accessibility Have made a huge difference to my life by organizing to have a Stair Lift installed in our house. I can now lead a more active social life plus all those medical appointments are so much easier to get to... no more dread of the stairs. All this was done with utmost ease for me. I would not hesitate to recommend them to anyone. I would add that Alison who came to see me to arrange all this was very pleasant and helpful to deal with.